Delivery Days

Thursday and Friday

Duration

52 Weeks including 5 weeks Work Placement

Cost

AUD 6250 + AUD 750 Resource Fee

Course Description

This qualification highlights the important role of community services workers in delivering person-centred services to individuals, groups, and communities. These workers operate autonomously within their scope of practice and contribute to positive transformations in people’s lives. They may supervise others, engage in case management, and coordinate programs. Practical work of at least 200 hours is required, following relevant legislation, standards, and codes of practice. No occupational licensing or certification prerequisites apply.

Entry Requirements

To be eligible, you must be:

Students must:

  • Be at least 18 years of age
  • Completion of year 12 or more
  • A valid Unique Student Identifier (USI). We recommend that you create your USI before you book your course.

A valid Unique Student Identifier (USI). We recommend that you create your USI before you book your course.

Additionally, you need to attend and achieve a satisfactory result on the language, literacy, and numeracy (LLN) test. The LLN test will be conducted either face to face in a hard copy or via eLearning: Moodle. The LLN test will determine whether the student needs additional support to achieve the following ACSF Levels-

Learning – Level 3,
Reading – Level 3,
Writing – Level 3,
Oral Communication – Level 3
Numeracy – Level 3

Prior to undertaking practical placement, you will be required to provide:

  • Current Police Clearance (no older than six months) or NDIS Worker Screening Check; and
  • A current flu vaccination (unless exempt).

Study Mode

All lectures are delivered face-to-face classroom-based learning using a variety of delivery methods and approved learning resources including:

  • Student learner guide
  • Student assessment pack
  • E-learning resources to enhance knowledge and skills

Recognition of Prior Learning (RPL) & Credit Transfer (CT)

A recognition of prior learning is available to students who possess prior knowledge, skills, and experience and/or have a Credit Transfer with Units of Competency from formal training or study in a relevant field. Your study course may be shortened as a result of recognition.

Career Prospects

  • Housing Manager
  • Social Housing Coordinator
  • Community Services Case Manager

Future Studies

Students who successfully complete CHC52021 Diploma of Community Services may proceed to CHC62015 Advanced Diploma of Community Sector Management or enrol in another relevant course in the same pathway.

Assessment

A variety of assessment methods are used to assess each unit of competency, including written responses, case studies, role plays, observations, practical demonstrations, and simulated workplaces.

Units of Competency

No. Unit Code Unit Name
1 CHCCCS004 Assess co-existing needs CORE
2 CHCCCS007 Develop and implement service programs
3 CHCCCS019 Recognise and respond to crisis situations
4 CHCCSM013 Facilitate and review case management
5 CHCDEV005 Analyse impacts of sociological factors on people in community work and services
6 CHCDFV001 Recognise and respond appropriately to domestic and family violence
7 CHCDIV001 Work with diverse people
8 CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
9 CHCMGT005 Facilitate workplace debriefing and support processes
10 CHCPRP003 Reflect and improve own professional practice
11 HLTWHS003 Maintain work health and safety
12 CHCLEG003 Manage legal and ethical compliance
13 CHCCSL001 Establish and confirm the counselling relationship ELECTIVE
14 CHCCSL002 Apply specialist interpersonal and counselling interview skills
15 CHCCSL003 Facilitate the counselling relationship and process
16 CHCCSL007 Support counselling clients in decision-making processes
17 CHCDIV003 Manage and promote diversity
18 CHCGRP002 Plan and conduct group activities
19 CHCMGT003 Lead the work team
20 BSBPEF401 Manage personal health and wellbeing

Course Details